Detailed Instructions
We’ll keep track of your daily mileage. Each day, sign in via the Raceday website (racemenu.com/raceday), or on the RaceMenu Raceday iOS mobile app (which you can download from the App Store). PLEASE NOTE, NEW FOR 2024 YOU WILL NOT BE ABLE TO SEE THE EVENT OR LOG MILES BEFORE JANUARY 1, 2024
Logging your miles: You must log your miles using one or both interfaces described below. You'll have four days to log each daily run. For example, you have until 11:59pm on January 5th to log your January 1st run, or until 11:59pm January 20th to log your January 16th run. If you miss the 4-day deadline, you're out of the challenge--no exceptions. There are two methods you can use to enter your walks/runs.
Logging-in to the apps or web interface: Remember to use the exact login format that you used to register for RaceMenu when you registered for the event i.e. if you connected via Facebook, Google etc. you must login the same way. OR If you used an email to create your RaceMenu account you must login that way.
If you have trouble with logging your miles: For technical support, i.e. "I can't login to app," please contact RaceMenu at [email protected]. You can find additional help on the RaceMenu FAQ page.
Email [email protected] IF…
CONTACT US IF..
Below you'll find step-by-step instructions for logging your daily runs and walks. (COMING SOON)
One more quick tip: The app admin's (RaceMenu) servers are based on the East Coast, for some people your device and their servers won't communicate well on the time of day due to the time zone difference. If you run/walk or log your entries after 9 PM Pacific Time, it may bump your entry to the next day. You are allowed to choose your time of day for each entry (see below), we recommend always setting that time to before 9:00 PM PACIFIC regardless of whether you completed that run be for 9:00 PM PACIFIC or not.
For other contest questions (non-technical), please CONTACT US
Logging your miles: You must log your miles using one or both interfaces described below. You'll have four days to log each daily run. For example, you have until 11:59pm on January 5th to log your January 1st run, or until 11:59pm January 20th to log your January 16th run. If you miss the 4-day deadline, you're out of the challenge--no exceptions. There are two methods you can use to enter your walks/runs.
- Apple IOS app for iPhone: Download the Raceday iOS app for logging miles. If you have a previous version of the RaceDay app, you must download or update to the most recent version.
- Android or other non-Apple/iphone users: There will also be a mobile friendly web version for logging miles and viewing the leaderboards from any device at racemenu.com/raceday.
Logging-in to the apps or web interface: Remember to use the exact login format that you used to register for RaceMenu when you registered for the event i.e. if you connected via Facebook, Google etc. you must login the same way. OR If you used an email to create your RaceMenu account you must login that way.
If you have trouble with logging your miles: For technical support, i.e. "I can't login to app," please contact RaceMenu at [email protected]. You can find additional help on the RaceMenu FAQ page.
Email [email protected] IF…
- I am unable to login to the tracking app or website
- I have an error in my log that I cannot fix
- I forgot to add myself to a team when I registered
- I have the dreaded “Red X” on my profile when I thought my run log was up to date
- I have the wrong color medal on my profile, Gold = 5 miles a day, Silver = 3 miles a day or Bronze = 1-mile a day
- I am missing the Winter Warrior ribbon and I’ve run/walked a least one mile a day outside
CONTACT US IF..
- I have a question about the rules.
- I have a question about my raffle prize
- I have a question about an event associated with the Challenge
Below you'll find step-by-step instructions for logging your daily runs and walks. (COMING SOON)
One more quick tip: The app admin's (RaceMenu) servers are based on the East Coast, for some people your device and their servers won't communicate well on the time of day due to the time zone difference. If you run/walk or log your entries after 9 PM Pacific Time, it may bump your entry to the next day. You are allowed to choose your time of day for each entry (see below), we recommend always setting that time to before 9:00 PM PACIFIC regardless of whether you completed that run be for 9:00 PM PACIFIC or not.
For other contest questions (non-technical), please CONTACT US